Everyone

GTPL

Ice Cream Sandwich

GTPL EDGE salient features are:

•	Sales/Renewal/Tech field team now have to Log-in only through GTPL EDGE.

•	The moment new sale is logged in the system it triggers technical team in real time      for technical support.

•	Renewal team can Top-Up customer account immediately.

•	Technical/Renewal team can view customer details/login details in real time.

•	Dashboard for Technical team for customer complaints details/pendency.

•	Customer invoices can be generated and shared immediately  .

Customer can download MY GTPL App from Play Store.

My GTPL – The app to manage all your GTPL accounts on the go.

The My GTPL app has been refreshed to bring you a brand new look and feel with additional features including easy Program Search, TV listings, etc. It gives you a fast & secure method to manage your CATV & Broadband accounts.

This App is available for devices with Android version 4.1 and above

OR

This App is available for devices with IOS version 9 and above

Highlights:

•	The Dashboard shows detailed status of the account  

•	The Search function lets you search for programs, movies, channels, actors and a lot 

        more so that you can decide what to watch

•	The Movie Guide gives you a single view of all movies for the day as well as for the 

        next 7 days so that you can watch movies of your choice.

•	TV Listing available on your device enables you to plan your entertainment

        Broadband Features:

•	View your account details

•	Update contact details in case of any changes

•	View your bill history

•	Renew/top up your account

•	View history of payments made

•	View details of data usage

•	Reset your MAC address

•	Frequently Asked Questions to enable solutions for simple issues

•	Register a new complaint/query

•	View status of complaints made by you

Cable TV Features (Available for direct GTPL subscribers only):

•	View your account details

•	Update contact details in case of any changes

•	View details of Package subscribed

•	Renew your subscription or change to alternative packages available

•	View your bill history

•	Quick Pay for your own account or for friends/family (Set Top Box details required)

•	View history of payments made

•	Frequently Asked Questions to enable solutions for simple issues

•	Register a new complaint/query

•	View status of complaints made by you

•	Download your e-CAF

We are keen to constantly improve our services and welcome any feedback or suggestions from you. 

Please write in to gujaratgtpl@gmail.com with your comments.

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GTPL EDGE

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